Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lyrii

Lyrii

November 14, 2024

5  out of  5
rating by Lyrii
"So happy with the customer service! Jenny helped out so much and in a very timely manner as well. Would definitely recommend to friends and family!!"
We responded:
""Thank you so much, Lyrii, for your kind words regarding Jenny's service! She's glad she could help, and she greatly appreciates your recommendation. If you need anything else, please feel free to reach out, and Jenny or another team member will gladly assist. "
Profile photo of Ellie Butler

Ellie Butler

November 14, 2024

5  out of  5
rating by Ellie Butler
"Jenny is wonderful! I contacted her for a quote and ended up insuring my home, two vehicles, and business. She was great to work with and we ended up saving money, too. Great experience at Mike Devine State Farm!"
We responded:
""Thank you very much for leaving us this nice review, Ellie! I'm so glad to hear about your positive experience with Jenny and I'll make sure she sees your kind message. We appreciate your business and look forward to continuing to serve you!"
Profile photo of Deanna Hracha

Deanna Hracha

November 14, 2024

5  out of  5
rating by Deanna Hracha
"I was so impressed with the price of quote, speed of the quote, and customer service I stopped getting comparisons and signed up over the phone. Jenny was so friendly and efficient; I haven't had that kind of service in a while and was very appreciative! Keep up the good work State Farm in Palmer, Alaska!"
We responded:
""Thank you so much for your kind words, Deanna! We're really glad to hear that Jenny was able to assist you so efficiently and that you're happy with the quote and service. It means a lot to us that you chose to work with us, and we’ll continue doing all we can to provide you with helpful service. Thanks again for your feedback—it’s truly appreciated! "
Profile photo of Independent Mechanic

Independent Mechanic

September 19, 2024

5  out of  5
rating by Independent Mechanic
"Shannon was very friendly and helped me get back on track again. I'll definitely be a faithful customer here, thank you!"
We responded:
""Thank you so much for your kind words! I'm so glad to hear that Shannon was able to help with what you needed! Your support means the world to us, and we’re committed to providing you with the most efficient service possible. We look forward to continuing to assist you! -Mike" "
Profile photo of Comicvs Brooks

Comicvs Brooks

September 18, 2024

5  out of  5
rating by Comicvs Brooks
"Jenny was great!!!"
We responded:
"Thank you for the 5 stars! Jenny is pretty great!"
Profile photo of Femi Adepoju

Femi Adepoju

May 28, 2024

5  out of  5
rating by Femi Adepoju
"Shannon and Jenny are amazing. Quick quotes, and good service provided. I appreciate the help."
We responded:
""Thank you, Femi! I'm glad Shannon and Jenny provided you with such efficient service! I'll make sure to pass along your appreciation to them. If there's anything else you need help with, don't hesitate to reach out! "
Profile photo of C. Schloe

C. Schloe

March 13, 2024

5  out of  5
rating by C. Schloe
"When looking for an insurance agent in the Copper Center, AK area we had a couple negative experiences before receiving a recommendation to call State Farm (generally assumed to be over priced coverage - NOT from this agency). We could not be more impressed with the professionalism and genuine friendliness of everyone we talked to at this agency. Jenny is our new favorite insurance lady of Alaska!!! 10 Star Recommended"
We responded:
"C. Thank you for the awesome review! Jenny is an amazing insurance lady for sure! We are glad you chose us! We sure appreciate your business and confidence. We look forward to working with you in the years to come!"
Profile photo of Ryen Milliron

Ryen Milliron

February 15, 2024

5  out of  5
rating by Ryen Milliron
"Probably the best customer experience I have had in a long time. They care about their customers. My family is with Mike Devine State Farm. They give excellent customer service, and they are there for their customers."
We responded:
"Ryen, we are glad to serve you and your family. Thank you for your loyalty and the awesome review!"
Profile photo of H Pe

H Pe

February 10, 2024

5  out of  5
rating by H Pe
"They are so amazing, they had helped me so many times , with reminders and they have reasonable insurance.. My payments are lower than the other insurance company offers. Here they go out their way to insure the client is taken care of.. Amazing ... You will have the great experiences and they care about their clients.."
We responded:
"We sure appreciate your kind words. It is our goal to educate then provide great service. We know you can always choose where you have your insurance. Thank you for choosing us!"
Profile photo of Idris Van Sant

Idris Van Sant

February 9, 2024

5  out of  5
rating by Idris Van Sant
"After 22 years with a different insurance company, we contacted Jenny Bean for a new quote. She is wonderful to work with, and we ended up insuring our home, 3 vehicles, an enclosed trailer and a motor Coach with Mike Devine’s State Farm Palmer Office. And they saved us a ton of money!! Thank you Jenny and Shannon for your great customer service."
We responded:
"Thank you Idris for the awesome review! Jenny and Shannon always work hard for the customer! We are glad to help and hope you’re with us a long time!"
Profile photo of Bob D.

Bob D.

February 6, 2024

5  out of  5
rating by Bob D.
"Had been in a car accident and was with a different insurance agent and was not getting the help I needed with them. Met Shannon on a plane ride home and after chatting with her found out she was with State Farm in which I was already with. She was extremely helpful and knowledgeable and said they could help us. So I changed agents and so glad I did, Mike Devine's office went over and beyond what they probably needed to do but they were exceptional at getting my claim finished. They were always there to help us and always answered the phone or responded to our texts. Would so highly recommend them as your next insurance agency. Can't give a higher star rating than 5 but it goes beyond that. Thank you so much for all your work in getting this settled for us. We are vey happy with the change we made as a whole. 10 stars!!!"
We responded:
"Thank you Bob!! Shannon is always ready to help, even on an airplane! Thank you for the great review and thank you for being a great customer!"
Profile photo of ron otte

ron otte

January 17, 2024

5  out of  5
rating by ron otte
"After 20+ years with one insurance company we decided to explore options for better rates. Although we reached out to 5 different companies Shannon from this office caused us to switch immediately. Smart, extremely knowledgeable, thorough and patient. She spent two hours, helped us identify better coverage and saved us money. One of the best customer service experiences we have ever had. Thank you"
We responded:
"Ron, thank you for the great review! Shannon is a huge asset to this team. We are thrilled to have you as a customer, and will continue to help you in the future!"
Profile photo of Scouting Barry

Scouting Barry

November 3, 2023

5  out of  5
rating by Scouting Barry
"Shannon and Jenny are simply the best. They are wonderful to work with and very responsive. I highly recommend them for your insurance needs."
We responded:
"We agree Purple Heart! Shannon and Jenny are the best! Thank you for the stats and the review!"
Profile photo of Melissa Stewart

Melissa Stewart

September 20, 2023

5  out of  5
rating by Melissa Stewart
"Love the staff always friendly and knowledgeable. Mary is so awesome, she has made insuring our small business a breeze."
We responded:
"Thank you Melissa for the 5 stars! Mary does work hard for all of our commercial customers! "
Profile photo of Jenny Bean

Jenny Bean

September 20, 2023

5  out of  5
rating by Jenny Bean
"Amazing customer service!"
We responded:
"Thank you Jenny for the stars!"
Profile photo of Shannon

Shannon

September 20, 2023

5  out of  5
rating by Shannon
"As a customer I receive amazing customer service. As a team member I love helping and educating customers on their insurance needs"
We responded:
"Thank you Shannon for the great review! We know you are always striving to do what is the best for every customer!"
Profile photo of smokiecowboy

smokiecowboy

September 11, 2023

1  out of  5
rating by smokiecowboy
"This man does NOT answer phone calls or return them! I would really hate to be in a position where I need to file a claim because that would literally be impossible!"
We responded:
"We are so sorry for the delay in responding to your call. We had a glitch with our voicemails. But we have gotten that fixed. We have now called you and texted. We are here and ready to help! Again, we are sorry for your trouble. In case of an emergency you can always call SF support at 1-800-782-8332. They are also glad to help. "